Elite Group IT supplies Vannin Travel with fibre business broadband and our Hosted PBX, all backed by our team of expert engineers and a dedicated account manager.
Vannin Travel is a Douglas-based travel agency, providing holiday packages, flights and accommodation to island residents looking to get away.
As most of their work is carried out online, a consistent and high-speed internet connection is required to maximise efficiency.
As customers often call up the agency to arrange holiday plans or in-person meetings, Vannin Travel also require a reliable telephone system to operate efficiently.
Vannin Travel were looking for a complete business IT and voice solution, all supplied by one provider, and to transition their connectivity from copper to fibre broadband. In addition to this, the travel agency needed additional support for their IT services.
Elite Group IT currently supplies Vannin Travel with all the technology they need to run their business efficiently. For a reliable telephony solution, we provided the business with a hosted PBX and softphone, allowing employees to make calls over the internet with advanced handsets or via an application on their computer, phone, or laptop.
To support their IT services, we also switched their connectivity to fibre business broadband, offering a reliable and high-speed internet connection and a high-performance router as standard.
As a result of our IT and voice solutions, Vannin Travel now have all their business-critical technology from one proactive supplier. Elite Group IT provides technical support to Vannin Travel to ensure all their equipment is running as it should. We are also able to pass on cost-saving solutions to Vannin Travel, as and when they arise.
With their PBX hosted off-site in the Cloud, Vannin Travel benefit from reduced call costs and a reliable telephony connection, with the ability to take calls from anywhere using the softphone application.
“The service has been exceptional, and whenever there’s cost savings to be had, we’ve been the first to be notified. I would recommend them highly.”