Fixed Number Portability

Keep your number when you switch provider to Elite Group IT.

Switching Provider Has Never Been Easier

Fixed number portability allows you to switch your fixed line service to another provider whilst keeping your existing phone number.

Keep Your Number, Switch Your Provider

Your telephone number is your gateway to your clients and customers. It’s part of your business’s identity and branding and the first port of call for any clients looking to get in contact with your company.

Changing your number can be more costly than you think. Any branding, websites and social media will need to be updated to ensure your customers have the latest version of your number. Even then, you may lose out on valuable business if your customers call your old number and cannot get through.

To avoid any hassle to you and your business, Elite Group IT allows you to switch to us and keep your old number with our Fixed Number portability.

Switching Is Easy

At Elite Group IT, we make it easy to switch and keep your number. You can do it online or in-store and all that’s needed is a port request form and photographic ID. Our expert team will take care of the switch for you within five days of your request, so you can carry on business as usual with Elite Group IT as your new service provider.

SMS Authentication

To ensure your service and number can be switched safely and securely, you will receive a one-time code via text message. When you receive the code, dial 190. You will be prompted to enter the phone number you are transferring and the code using the keypad. Don’t worry if you make a mistake, you can just hang up and start again. If you are doing this in-store, our customer service representative will be able to help you.

Business Benefits

Business Continuity

Keep the number your customers know and recognise for a smooth transition when changing provider.

Better Branding

Your number is an important part of your brand, make sure you keep it!

Expert Support

With our expert support, you can ensure your number is ported smoothly and efficiently.

Unified Provider

Choose a single provider for all your unified communications and IT services.

Technical Checklist

  • Industry-leading, UK- based customer service
  • Scalable solutions for businesses of any size
  • Industry experts with a wealth of experience
  • Premium partnerships with all major networks
  • Your own dedicated, named Account Manager
  • Leading SLAs and fault management
  • Tier 1 carrier partnerships
  • Keep your number when switching provider