Equip your business with a next generation hosted phone system solution, designed to power business communications and productivity, no matter the size or sector.
To operate at their full potential, modern businesses need to equip themselves with the right technology. Our hosted phone system solutions offer a wide range of features to ensure that businesses are able to communicate efficiently and effectively.
If your business currently has a legacy onsite PBX, then you will find many benefits from migrating to a cloud-based voice solution.
Hosted in the cloud, your employees can work from anywhere, on any device, whilst enjoying full access to your communications system – all that’s needed is an internet connection. It also enables you to offer remote working to your employees, allowing you to increase flexibility without sacrificing productivity.
Our hosted phone system solution builds complete scalability into your business. You can join up multiple sites into a single communications platform no matter where in the world your offices and staff are based.
|Per extension pricing||Per extension pricing|
|Self service, web-based management
|Solution managed by Elite**|
|Mon-Fri 09:00-17:00 support for faults||24/7 support for faults|
|User Documentation||Call Recording for selection or all extensions|
|Advanced Call Reporting (sent via email)|
|LDAP directory integration|
|Professional services to install, configure and train|
*Configuration support available as chargeable service
**Changes completed by end of next business day
Elite Voice requires no on-site hardware to support the voice functionality and offers a fully functional, next generation voice solution, future-proofed with regular system upgrades.
Hosted in world-class datacentres, your solution will be highly secure and available, with our technical experts regularly and proactively monitoring for upgrades and back-ups. In the unlikely event that you experience any technical issues, our experts will respond as quickly as possible, so your business can get back up and running with minimal downtime.
Depending on the nature and size of your business, you may benefit from a fully-managed service with our Business solution which offers 24/7 support. We also have a Lite version, which provides a fully self-service solution with a comprehensive user guide, allowing you to manage the platform via a web portal.
Ensure your business stays ahead of the curve with Elite Voice. To operate at maximum efficiency, modern businesses need to equip themselves with the right voice technology. Our hosted PBX solutions offer an incredibly wide range of features designed to power effective internal and external communication, as well as enhanced collaboration.
Our ultra-modern solution ensures your business is no longer held back by the physical constraints of fixed–line technology. With your solution hosted securely in the cloud, you can eliminate on–site hardware and in-house maintenance costs, while enhancing business capability with modern features such as remote working, voice & video calling, instant messaging and presence, all with first-class support.
Integrate your hosted phone system solution with Microsoft Teams for a fully managed solution. By combining the two, organisations of any size or industry can make and receive calls to external landlines and mobile phones from the Microsoft Teams application via their business phone system.
With our comprehensive range of products and managed services, all supported by our team of experts, Elite Group IT is your one-stop-shop for all your IT and communication needs. If you’re a local business looking to power your communication, collaboration, productivity and profitability, don’t hesitate to get in touch to find out what we can do for you.
In addition to your hosted voice solution, we can equip your business with the latest SNOM handsets on a simple pay monthly model. We have a wide range of handsets, conference devices and accessories and we will work closely with you to determine which will be best suited to the communication needs of your business activities.
We can provide these on a 12, 36 or 60 month basis, with the monthly cost being added to the cost of your Elite Voice solution. Benefit from having one simple monthly payment and one dedicated account manager as your point of contact throughout your entire contract with us.
Elite Group IT love solving challenges. If you have a specific problem, our engineers and pre-sales consultants can provide a unique insight into the solutions available and the best way to introduce those solutions into your business in a way the customer understands. Good working relationships make it much easier to deal with IT challenges.
We are passionate about giving our clients the best customer service possible which has been sustained throughout the 20 years of customer experience provided. Our experience has been learned from decades of trusted and elite corporate customer service which is our most genuine differentiator.
While we talk about different products for IT services, most businesses have requirements specific to their operations. We like to build our IT support & service agreements to fit around your specific needs. Therefore, you only pay for what you need, it’s budget-friendly and our pricing model helps your cash-flow and financial planning.
Complex problems get solved quicker with the correct team in place. We offer specialists across multiple technology solutions, from helpdesk technical support staff, project managers, security experts, disaster recovery consultants and networking specialists, to back-office technicians. Our skills cover all the technologies needed to support your business.