Elite Voice
Equip your business with a next generation hosted phone system solution, designed to power business communications and productivity, no matter the size or sector.
A Feature Rich Modern Communications Solution
To operate at their full potential, modern businesses need to equip themselves with the right technology. Our hosted phone system solutions offer a wide range of features to ensure that businesses are able to communicate efficiently and effectively.
Upgrade To A Cloud-Based Phone System
If your business currently has a legacy onsite PBX, then you will find many benefits from migrating to a cloud-based voice solution.
Hosted in the cloud, your employees can work from anywhere, on any device, whilst enjoying full access to your communications system – all that’s needed is an internet connection. It also enables you to offer remote working to your employees, allowing you to increase flexibility without sacrificing productivity.
Our hosted phone system solution builds complete scalability into your business. You can join up multiple sites into a single communications platform no matter where in the world your offices and staff are based.
Elite Voice Solutions
| LITE | BUSINESS |
|---|---|
| Per extension pricing | Per extension pricing |
| Self service, web-based management interface* |
Solution managed by Elite** |
| Mon-Fri 09:00-17:00 support for faults | 24/7 support for faults |
| Voicemail | Voicemail |
| User Documentation | Call Recording for selection or all extensions |
| Advanced Call Reporting (sent via email) | |
| LDAP directory integration | |
| Professional services to install, configure and train |
*Configuration support available as chargeable service
**Changes completed by end of next business day
What does Elite Voice deliver?
Elite Voice requires no on-site hardware to support the voice functionality and offers a fully functional, next generation voice solution, future-proofed with regular system upgrades.
Hosted in world-class datacentres, your solution will be highly secure and available, with our technical experts regularly and proactively monitoring for upgrades and back-ups. In the unlikely event that you experience any technical issues, our experts will respond as quickly as possible, so your business can get back up and running with minimal downtime.
Depending on the nature and size of your business, you may benefit from a fully-managed service with our Business solution which offers 24/7 support. We also have a Lite version, which provides a fully self-service solution with a comprehensive user guide, allowing you to manage the platform via a web portal.
Hear From Our Experts
Ensure your business stays ahead of the curve with Elite Voice. To operate at maximum efficiency, modern businesses need to equip themselves with the right voice technology. Our hosted PBX solutions offer an incredibly wide range of features designed to power effective internal and external communication, as well as enhanced collaboration.
Our ultra-modern solution ensures your business is no longer held back by the physical constraints of fixed–line technology. With your solution hosted securely in the cloud, you can eliminate on–site hardware and in-house maintenance costs, while enhancing business capability with modern features such as remote working, voice & video calling, instant messaging and presence, all with first-class support.
Integrate your Phone System with Microsoft Teams
Integrate your hosted phone system solution with Microsoft Teams for a fully managed solution. By combining the two, organisations of any size or industry can make and receive calls to external landlines and mobile phones from the Microsoft Teams application via their business phone system.
With our comprehensive range of products and managed services, all supported by our team of experts, Elite Group IT is your one-stop-shop for all your IT and communication needs. If you’re a local business looking to power your communication, collaboration, productivity and profitability, don’t hesitate to get in touch to find out what we can do for you.
Feature Rich Add On’s
Counterpath Bria Enterprise is a leading, fully featured desktop and softphone application. The software provides applications that facilitate first-class calling and robust call control features. Whether used for inbound or outbound calls, Bria makes it easy to integrate contacts from various sources, streamline communications, and manage calls from one easy-to-use interface.
The target market for this fantastic add-on includes business customers who wish to add a feature rich soft client to their existing hosted PBX, and new customers who are looking for a unified communication solution for their business.
Learn More
SNOM Handsets
In addition to your hosted voice solution, we can equip your business with the latest SNOM handsets on a simple pay monthly model. We have a wide range of handsets, conference devices and accessories and we will work closely with you to determine which will be best suited to the communication needs of your business activities.
We can provide these on a 12, 36 or 60 month basis, with the monthly cost being added to the cost of your Elite Voice solution. Benefit from having one simple monthly payment and one dedicated account manager as your point of contact throughout your entire contract with us.
How it Works...
Business Benefits
Increase Productivity
Increase company productivity with real-time collaboration from any connected device across multiple sites.
Complete Scalability
Choose a communications solution that grows with your business and never holds you back.
Reduced Costs
Eliminate maintenance, upgrade and licence fees and benefit from cheaper local and national calls with one monthly, fixed price.
Future Proof
Enjoy proactive maintenance and regular updates, so your phone system is always up-to-date.
Disaster Recovery
Equip your business with a cloud-based communications system that delivers built-in disaster recovery and business continuity.
Expert Support
Be rest assured that your solution is supported by our team of experts who respond to issues quickly and efficiently.
Technical Checklist
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Fully functional, next generation PBX
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Future-proofed with regular system upgrades and enhance service functionality
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Fully hosted, no on-site hardware required to support Elite Voice functionality
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Simple per extension OPEX pricing model
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Web-based management of Elite Voice
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Fixed number portability so you can keep your existing number
Why Choose Elite Group IT
Our Experience
Elite Group IT love solving challenges. If you have a specific problem, our engineers and pre-sales consultants can provide a unique insight into the solutions available and the best way to introduce those solutions into your business in a way the customer understands. Good working relationships make it much easier to deal with IT challenges.
Our Customer Service Values
We are passionate about giving our clients the best customer service possible which has been sustained throughout the 20 years of customer experience provided. Our experience has been learned from decades of trusted and elite corporate customer service which is our most genuine differentiator.
Value for Money
While we talk about different products for IT services, most businesses have requirements specific to their operations. We like to build our IT support & service agreements to fit around your specific needs. Therefore, you only pay for what you need, it’s budget-friendly and our pricing model helps your cash-flow and financial planning.
Our People
Complex problems get solved quicker with the correct team in place. We offer specialists across multiple technology solutions, from helpdesk technical support staff, project managers, security experts, disaster recovery consultants and networking specialists, to back-office technicians. Our skills cover all the technologies needed to support your business.
Elite Voice works really well with …
Microsoft 365
Increase security, productivity and improve your business communications.
Firewall & Managed Security
Strengthen your hosted solution with a full range of managed security systems.
Telephone Numbers
Boost your business with our range of geographic, non-geographic and freephone numbers.
